Measure the performance of Guest Engagement
4 articles
Guest analyticsView guest analytics in Guest Engagement.
Analytics for scheduled messagesTrack how your Guest Engagement scheduled messages perform, understand open rates and click rates, and identify opportunities.
Feedback analyticsTrack guest satisfaction ratings from post-stay feedback sent via Guest Engagement and identify trends by room type, language, and time period.
Upsell analyticsTrack how your upsell offers perform, understand revenue patterns, and identify opportunities for your offers in Guest Engagement.