All the most important things you need to know.
12 articles
Set up the check-in form
Set up your digital guest directory
Set up your property settings
Setting up and managing upsellsLearn the basic steps on building offers, choosing questions, personalisation and segmentation for guests.
Set up your guest communication emailsLearn about the different types of emails and how to configure, preview and send emails
Set up guest feedback
Setting up SMSFollow these instructions to get everything up and running and start sending text messages to guests
Customising the Check-in moduleThis article explains how to configure the check-in module, check-in form, check-in email as well as the welcome and confirmation screens.
Setting up Guest EngagementOutline of all the features with instructions to set up and start seeing and enjoying all the great benefits of Guest Engagement.
Using other languagesThis article explains how to set up additional languages for your property.
Configuring Expedia to allow Guest Engagement emails to be sentWith one simple change, you can now reach all Expedia guests.
Guest Engagement setup checklistsGet a checklist for each Guest Engagement module so you don't miss anything as you set them up