If you encounter issues when submitting invoices to the AEAT, it usually means a key piece of information is missing or formatted incorrectly. When you click Submit to AEAT, Little Hotelier verifies that all required property and guest details are entered correctly.
How to submit an invoice
Before troubleshooting, here are steps to follow:
Register for VeriFactu. Once registered, you can create and submit invoices to the AEAT.
Open the reservation.
Click on the Invoices tab.
Click Generate invoice.
Click Submit to AEAT
Troubleshooting missing details
If details are missing or formatted incorrectly, you'll see the following error message and will need to check your VeriFactu and guest details.
Missing VeriFactu details
If you see an error related to missing details, check that you have registered for VeriFactu.
To fix this: Go to Setup > Register for VeriFactu and complete the setup process.
Missing guest details
Little Hotelier checks the details of the Primary contact on the reservation. If the guest is from Spain, the following fields are required:
Address
Postcode
Legal name - cannot exceed 120 characters
Número de Identificación Fiscal (NIF) - 9 digits
To fix this: Open the reservation and ensure the Primary contact's details page has all the required fields filled out correctly.