Email notifications for check-in messages
Set up email notifications for Guest Engagement to receive alerts when guests submit their check-in forms. You can add multiple email addresses to receive these notifications.
To set up notification emails for Guest Engagement:
Go to Settings > Notifications.
Enter the email address for Check in messages.
View check-in data in Guest Engagement
Access the data guests submit through their check-in forms, including any signatures or document images.
To view submitted check-in form data:
In Guest Engagement, go to Guest activities > Check-ins.
Click the guest's name to open their Guest profile.
Select the Check-in form tab.
Automatic data sync with integrations
When your property uses a two-way integration with a property management system (PMS), revenue management system (RMS), or central reservation system (CRS), some preset question data may automatically update in your integration. The specific fields that update will vary depending on your integration.
Note: To learn which fields sync with your specific integration, contact SiteMinder support.