💡 Important to know:
To manage the plug-in apps for your Booking Engine, go to Direct Booking > Setup > Integrations > Plug-in apps.
You must have an account with a plug-in app to integrate it with your Booking Engine.
Some plug-in apps charge fees to use their services — contact the provider directly to find out more.
Your Booking Engine integrates with a variety of third-party plug-ins specifically designed for the hospitality industry — for example, chatbot plug-in apps. These useful apps place a chatbot widget on your Booking Engine that guests can use to ask questions during the booking process, all without having to involve a customer service representative.
Integrate HiJiffy
Respond to customers’ frequently asked questions with HiJiffy, an artificial intelligence (AI) chatbot that can communicate across multiple channels.
💡 You must have an account with HiJiffy to integrate it with your Booking Engine. For more information, visit the HiJiffy website.
To integrate HiJiffy with your Booking Engine, follow these steps:
Go to Direct Booking > Setup > Integrations > Plug-in apps.
Find HiJiffy and tick the Enable checkbox.
Fill in your direct booking engine channel code , found at the end of your direct booking engine’s URL — for example, if your URL was https://book-directonline.com/properties/yourhoteldirect, then your code is “yourhoteldirect”.
Fill in your HiJiffy Account ID (provided by HiJiffy).
Click Save. Once complete, your integration with HiJiffy will be active.
Integrate Book Me Bob
Book Me Bob, an AI chatbot honed by real hoteliers and customers, is updated regularly with new data from accommodation providers, thereby providing intelligent answers to guests’ questions.
💡 You must have an account with Book Me Bob to integrate it with your Booking Engine. For more information, visit the Book Me Bob website.
To integrate Book Me Bob with your Booking Engine, follow these steps:
Go to Direct Booking > Setup > Integrations > Plug-in apps.
Find Book Me Bob and tick the Enable checkbox.
Fill in your Group and Integration keys (both provided by Book Me Bob).
Click Save. Your integration with Book Me Bob will be active.