Despegar contracts
Each room rate on Despegar is considered a contract, with a contract start and end date. Little Hotelier will only update rates, availability and restrictions between these contract dates.
Make sure you have the correct contract end dates, or extend your contract end dates on Despegar, before mapping your room rates in Little Hotelier.
Despegar contracted rates
Little Hotelier cannot connect to properties where contracted rates are managed or derived by the channel.
To connect Despegar to Little Hotelier, you will need to contact Despegar support and request the removal of contracted rates for your property.
Currency conversion
If you do not want to send your Base currency to Despegar, you can configure an alternate currency to be converted and sent to Despegar.
In Property settings > General, under Currency Conversion, click Enable.
In Despegar’s Channel settings, configure the setting Currency Conversion to convert your base currency into a different currency to be sent to Despegar.
⚠️ Note:
Currency conversion is only applied to the rates set in the inventory grid. Currency conversion will not apply to extra person charges and discounts configured in the channel rate’s settings. These extra person charges and discounts need to be set in the currency being sent to the channel, as currency conversion will not apply to them.
If you make changes to currency settings, check your channel extranet to ensure they are displaying correct rate information. It may take a few minutes to reflect any changes.
Map to Despegar
To map a room rate to Despegar:
Go to My Apps > Channel Manager > Channels.
Click on Despegar > Configure.
Click on Map to next to the rate you want to map.
Select the Channel Rate (3rd column) you want to map from the drop-down list and click Yes to 'Start updating channel', which updates rates, availability and restrictions for this particular channel rate.
Click Save.
Repeat steps above to map additional rates.
Here are some of the settings you will be asked to configure while mapping your rates to Despegar:
Extra adult rate: the amount charged for each extra adult not included in the Included occupancy.
Extra child rate: the amount charged for each extra child not included in the Included occupancy.
Extra infant amount: the amount charged for each extra infant not included in the Included occupancy.
Single guest discount: the discount applied when a room rate is booked for only one guest. Choose between an amount (a fixed discount) or a percentage (discount based on a percentage of the price, depending on the stay date) and enter the necessary value. If you don't want to apply a discount, set the discount type to None.
⚠️ Currency conversion will not apply to the extra adult/child/infant rates and single guest discount. These extra person charges and discounts need to be set in the currency being sent to the channel.