💡 Important to know:
To connect Agoda to Little Hotelier, you need an Agoda account — if you do not have one, go to Agoda’s website, create an account, and set up your property before proceeding.
Benefits of connecting Agoda
Agoda is one of the world’s largest and fastest-growing online travel booking platforms for accommodation, flights and car rentals, featuring a large affiliate network and diverse discounts to help you advertise your property and attract more guests.
Updates supported by Agoda
Little Hotelier sends inventory updates to Agoda that include the following data:
Rates and occupancy
Rates shown on the Inventory page
Extra bed rate
Availability
Restrictions
Minimum stay — also called ‘minimum stay on arrival’, this restriction only applies to the check-in day. For example, if you set this restriction to ‘3’ for 2 June and a guest wants to book a two-night reservation starting on 1 June, they will still be able to make the reservation.
Minimum stay through — this restriction applies to all of the days booked in the reservation. For example, if you set this restriction to ‘3’ for 2 June and a guest wants to book a two-night reservation starting on 1 June, they will not be able to make the reservation.
Maximum stay — also called ‘maximum stay on arrival’, this restriction only applies to the check-in day.
Stop sell.
CTA (Closed to arrival).
CTD (Closed to departure).
💡 Note:
Agoda has a maximum inventory update period of 372 days.
Connect Agoda
💡 To connect Agoda to Little Hotelier, you need an Agoda account — if you do not have one, go to Agoda’s website, create an account, and set up your property before proceeding.
Step 1: connect Siteminder RDX to Agoda
Log in to Agoda’s extranet, select ‘SiteMinder RDX’ as your connectivity provider, and take note of the Hotel ID that Agoda has assigned to your property.
Step 2: add Agoda to Little Hotelier
Follow the instructions in the section titled ‘‘Connect to a new booking channel ’ in Connect, edit, or disconnect a channel. Make sure to add the channel ‘Agoda’.
Step 3: follow the steps in the Channel Connection Wizard
Enter the Hotel ID (noted during step 1).
Set the Use reservation sell amount — there are two sub-settings for this:
If Yes is selected — when an Agoda reservation arrives in Little Hotelier’s channel manager, it will store the sell rate (with commissions included).
If No is selected — when an Agoda reservation is received by Little Hotelier’s channel manager, it will store the net rate (without commissions included). Therefore, if a reservation had a net rate of 100 USD, a sell rate of 110 USD, and you only wanted to use the net rate, you should select No (the default option); but if you wanted to use the sell rate instead, you should select Yes.
Select the Currency your property is using on Agoda.
Set the Use min stay through — when selected, Little Hotelier will send Agoda the minimum stay through instead of our default minimum stay on arrival. (: .)
Set the Use simplified channel rate configuration — Included occupancy , Maximum occupancy , Extra adult rate , and Single guest discount.
Click on Next.
If applicable, set a Rate multiplier.
Click on Next.
Review the connection and click on Finish.
Once connected, please wait 24 hours for our support team to confirm the connection with Agoda.
Step 4: ensure that you have rooms and rates created in Agoda’s extranet
While our support team confirms the connection with Agoda, ensure that you have rooms and rates created in Agoda’s extranet with configurations matching those in Little Hotelier. Also make sure you have one room rate in Little Hotelier for each Agoda room rate you want to map.
Step 5: set up your Agoda channel settings
Once our support team has activated Agoda’s connection, go to My apps > Channel Manager > Channels tab.
Click on Agoda > Configure.
Go to the Channel settings tab
When ready, click on Save.
Popular settings:
Reservation commission percentage — enable this to add the percentage of the reservation’s commission on top of the total reservation amount (whether received or not).
Use reservation sell amount — there are two sub-settings for this:
if Yes is selected — when an Agoda reservation arrives in Little Hotelier, it will store the sell rate (with commissions included).
If No is selected — when an Agoda reservation is received by Little Hotelier, it will store the net rate (without commissions included). Therefore, if a reservation had a net rate of 100 USD, a sell rate of 110 USD, and you only wanted to use the net rate, you should select No (the default option); but if you wanted to use the sell rate instead, you should select Yes.
Use min stay through — when selected, Little Hotelier will send Agoda the minimum stay through instead of our default minimum stay on arrival.
Use simplified channel rate configuration — Included occupancy , Maximum occupancy , Extra adult rate , and Single guest discount.
Step 6: map your rates to Agoda
You can now map your room rates to Agoda.
Here are some of the settings you will be asked to configure while mapping your rates to Agoda:
Included occupancy — the number of guests included in the price of the room under this rate.
Maximum occupancy — the maximum number of guests that can be booked for the room under this rate.
Extra adult rate — the amount charged (in the property’s primary currency) for each extra guest not included in the Included occupancy.
Single guest discount — the discount applied when the room rate is booked for only one guest. When configuring this, choose between either an amount (in other words, a fixed discount in the property’s primary currency) or a percentage (that is, a discount based on a percentage of the price, depending on the stay date) and enter the necessary value. If you do not want to apply a discount, however, set the discount type to None.
Extra bed rate — the amount charged for each extra bed added to the room. (Only configure this after setting an extra bed for the corresponding room rate via Agoda’s extranet — for more assistance with this, contact Agoda Support directly. )
Step 7: check your inventory and enable Agoda
Once you have completed mapping, follow these steps:
Check that the data in your inventory is correct.
Follow the steps in the section titled ‘Edit your channel settings’ in Connect, edit, or disconnect a channel to enable Agoda.