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Website Builder - Enable cookie consent for your website
Website Builder - Enable cookie consent for your website
Updated over a week ago

What is cookie consent?

Almost all websites use cookies to store any information entered by website visitors.

As part of the General Data Protection Regulation (GDPR), websites are required to get consent from visitors about the use of cookies to protect data information and privacy of individuals from the European Union (EU). For more information on GDPR click here.


Enable cookie consent for your website

The cookie consent widget appears as a prominent banner on your website. Your website visitors are expected to read and accept the cookie consent before continuing to navigate.

Before you enable cookie consent for your website, you need to create a custom page for your cookie policy to link to the widget: Website Builder - Create and manage a custom page

To enable cookie consent in the website builder:

  1. Click Advanced Settings.

  2. Click Cookie Consent.

  3. Enable the cookie consent widget.

  4. Under Cookie Policy page to link to , select the cookie policy page that you created from the drop-down menu. You can create a custom page for your cookie policy if you don't have one

  5. Click Save.

  6. Click Publish Changes to push the changes to your live website.

When a visitor clicks Accept on the banner, they won’t see the message again for 30 days unless they clear their cookies.

Screenshot of cookie consent screen


What is the difference between cookies and cache?

On a public Canvas webpage, cookies are only used if you have a Google Analytics key entered in your Canvas extranet. Page information and user tracking information is then sent to Google Analytics for the property to view and see user metrics/conversion rates when customers book through the Canvas website's connected booking engine.

Cache is local to every individual's machine, and is usually used by browsers to load webpages faster, as it will usually save them in a "cache", so when the user returns the page is loaded quicker. This isn't Canvas related, but browser related.

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