What are room types?
A room type represents a room (or category of rooms) at your hotel. You can set general information for each room type, such as pricing, occupancies, photos, and features. This information can then filter down to your room rates which are the different sell offers for the room type. The room type will control the availability/inventory of all the room rates created under it on the inventory grid.
If your property is a hostel or dormitory and you sell by the bed, we recommend setting up room types as beds — this will enable you to sell the beds individually on your Booking Engine.
Create a new room type
To create a room type for your booking engine:
Go to My Apps > Direct Booking.
Click the Setup tab
Click the Rooms & Rates tile
Click +Create
Under the General tab, enter all of the required fields
Click +Create
Additional tabs (Features and Photos) will appear across the upper-left of the page.
Direct Booking room type settings
Name - name of the room type
Category - select a room type category from the drop-down list
Room Size - enter the size of the room type
Room Size unit - select a size unit from the drop-down list
Bathroom quantity - enter the number of bathrooms for the room
Room View - select a room view from the drop-down list
Smoking Policy - select a smoking policy from the drop-down list
Description - enter a description for the room to be available to the customers on the booking engine
Room Type Configuration - Select the bed type under Add Bed Type for the Room. Click Add Room to add more rooms to the accommodation.
+Add room - click the
link to add another room to the room type
Rates
Default rate - the per night default rate that this room type will be sold for if there are no rates in the inventory
Extra adult rate, Extra child rate, Extra infant rate - extra rates per night for the room type
Minimum rate - the room type will not be sold below the set minimum rate
These rate settings will apply to the room type and all associated room rates. Individual room rates can override these values if needed.
Occupancies
Included occupants - Enter the number of guests allowed for the set price
Maximum adults/children/infants - Enter the most number of adults/children/infants that you allow to occupy this room type.
Maximum occupants - Enter the most number of people (including children and infants) that you allow to occupy this room type
If applicable, tick the ' Adult required ' option to prevent reservations for rooms without adults
Note: Icons for the room type configuration settings are displayed on the booking engine. Also, the icons are available only on the Modern (Responsive) version of the Booking Engine. Once you created room types, you can go on and create room rates that you want to sell under the room types.
Add or update room type features/amenities
You can display your room features on the booking engine to attract customers attention to the individual room types. The features are presented as "Amenities" on the guest-facing booking engine, and will be displayed as large icons after the guest clicks on the room type name.
Simply configure the room feature display settings from the extranet to make them visible to your customers on the booking engine.
To display room features:
Go to My Apps > Direct Booking.
Click Setup
Click on the Rooms & Rates tile
Click on the room type on which you want to display features
Click the Features tab
Select the features that relate to your room type and save.
Please note : features worked differently in the old version of the Booking Engine known as "Modern. You can check your booking engine version in the section Display Preferences under Setup. If you are using Modern, instead of ticking the features of your room, you will need to drag them from "All Features" and drop them either to "Top Five" or to "Other allocated".
Add or update room type photos
You can display room types photos and floor plans for your hotel rooms on the booking engine to give a clear picture of the layout of the different room types.
To upload a photo:
Go to My Apps > Direct Booking.
Click Setup
Click on the Rooms & Rates tile
Click on the room type you want to add the floor plan to
Click the Photos tab
Click Choose File under Add new photo select an image file from the popup file browser and click OK (or Choose ), then click Upload
Under the Floor Plans section, click the Choose file button to upload a floor plan image, then click Upload (you can upload up to 3 floor plan images)
Recommended image size: accepted formats are .jpg, .gif or .png. We recommend uploading images sized 1500px width × 2560px height for optimal results.
Edit a room type
You can edit a room type to update its settings, including room details, rate settings (such as default rate, extra guest rates, and minimum rate), occupancy limits, features, and photos.
To edit a room type:
Go to My Apps > Direct Booking.
Click the Setup tab
Click the Rooms & Rates tile
Click the Edit button on the room type you wish to edit or delete
Make the required changes if you want to edit and click Save , or
At the bottom right of the room type page, click on Delete
Delete a room type
To delete a room type:
Go to My Apps > Direct Booking.
Click the Setup tab
Click the Rooms & Rates tile
At the bottom right of the room type page, click on Delete
Deleting a room type:
Important: deleting a room type cannot be undone.
Deleting a room type will remove it completely from the application as well as all the room rates, photos and features attached to it. This will stop guests from booking any sell offer for this room type.
All existing reservations created for any room rate under the deleted room type will not be removed from the booking engine.