Important to know:
To create, edit or delete a Room Type, go to Setup > Property & Room Settings > Rooms & Rates
Hostels and dorms that sell individual beds should set up each bed as a Room Type. This allows you to sell beds individually on your booking engine.
Overview
A Room Type represents an accommodation option available to your guests, which has unique occupancy, bed configuration, features, descriptions, extras and photos.
The Room Type controls availability across all its associated Room Rates in the Inventory grid.
Create
Adding a Room Type in Front Desk doesn't automatically sync it to your connected channels. Manual setup is required on each channel account.
To create a Room Type:
Go to Setup > Property & Room Settings > Rooms & Rates > Create Room Type
Fill in the mandatory fields in the General section
Edit your Room Type details by adding a description, bed type configuration, room size, bathroom quantity, room view, features, photos and extras
Click Create to save changes.
Note: a standard Room Rate is automatically assigned
Edit
Here are some reasons why you might need to edit a Room Type:
Change the name or its category.
Edit the availability thresholds, default minimum or maximum stay settings.
Modify rate or occupancy settings.
edit General Room Type information.
To edit a Room Type:
Go to Setup > Property & Room Settings > Rooms & Rates > select the Room Type > Edit
Update the fields or sections in each tab
Save changes.
Add rooms
Think of Room Types as categories, and rooms as the actual spaces. If you have 6 double rooms, add 6 rooms to the Double Room type. This creates availability in your Calendar to add reservations.
To add rooms:
Go to Setup > Property & Room Settings > Rooms & Rates > select the Room Type > Edit > click on the Rooms tab > select the number of rooms > rename your rooms eg; Blue room or Room 4 > click Save
To manage rooms:
Drag and drop to reorder rooms on the Calendar
To delete a room, hover over it and click the red bin on the right
Deleting a room with reservations will unassign them. Reallocate or adjust those reservations before removing the room.
Delete
Deleting a Room Type is permanent!
Here's what happens when you delete a Room Type:
It's gone for good, along with all its Room Rates
Connections to channels are automatically unmapped
Before you hit delete, consider these important points:
Channels
Deleting a Room Type in Front Desk won't delete it on connected channels
Tip: Delete Room Rates from channels first, then Front Desk
If a guest books a deleted rate on a channel, you'll need to create the reservation manually
Reservations
You can't delete Room Types with active reservations
Apply room closures and stop sells until the last reservation checks out
Don't move reservations just to delete a room! You'll risk overbooking and missing modifications or cancellations.
To delete a Room Type
Go to Setup > Property & Room Settings > Rooms & Rates > select the Room Type > Edit > on the General tab, scroll down and click Delete > Confirm the deletion