Front Desk
Your Front Desk is your central hub where you can see all your bookings, manage your check-ins and allocate rooms, process payments, organise your housekeeping and more.
61 articles
Settings
Customisation
Implement the rates API
Sales taxes
Promotion codes - frequently asked questions
Taxes and service charges - frequently asked questions
German tax settings
Customise guest invoices
Manage extra sale items
Accounting Integration: setup
Automatic depositsSet automatic deposits for your booking engine reservations.
Manage reservations
Create a reservation
Edit a reservation
Change the status of a reservationLearn how to update the status of a reservation and the available options.
Cancel a reservation in Front DeskHow to cancel a reservation in your Front Desk.
Record a payment or refund for a reservation
View or edit reservation payment card details
Run and export reservations information
Generate, print, and email a guest invoice
Mark reservation invoices as final
Accounting: export invoices marked as final
Rectify an invoice (Spain)
Reservations - frequently asked questions
Invalid credit card details
How to handle overbookingsPotential reasons overbookings can occur and how to handle and prevent them.
Overview of Room Types
Room types: frequently asked questions
Overview of Room Rates
Managing your inventoryHow to manage your rates, availability and restrictions for your Inventory.
Send inventory updates to Channel Manager (Send a flush)Keep your room and rates consistent across all your connected channels
Inventory
Rooms and rates
Enable CTA and CTD restrictions (video)
Set up a non-refundable rate for your channels
Run and export reports in Front Desk
Run and export a statistics reportGenerate a statistics report in Little Hotelier to view and analyse your property's data.
Revenue reports
Run and export a Spanish police report
German GoBD compliance
Using the General Ledger
TSS (Technical Security System) - KassenSichV
Reporting