All Collections
Front Desk
Your Front Desk is your central hub where you can see all your bookings, manage your check-ins and allocate rooms, process payments, organise your housekeeping and more.
63 articles
Settings
Customisation
Implement the rates API
Sales taxes
Promotion codes - frequently asked questions
Taxes and service charges - frequently asked questions
German tax settings
Customise guest invoices
Customise guest emailsCustomise your guest communication with customised emails.
Manage extra sale items
Accounting Integration: setup
Automatic depositsSet automatic deposits for your booking engine reservations.
Manage reservations
Create a reservation
Edit a reservation
Change the status of a reservationLearn how to update the status of a reservation and the available options.
Cancel a reservationHow to cancel a reservation in your Front Desk.
Record a payment or refund for a reservation
General: view or edit reservation payment card details
Run and export reservations information
Generate, print, and email a guest invoice
Mark reservation invoices as final
Accounting: export invoices marked as final
Rectify an invoice (Spain)
Reservations - frequently asked questions
Invalid credit card details
How to handle overbookingsPotential reasons overbookings can occur and how to handle and prevent them.
Overview of Room Types
Room types: frequently asked questions
Overview of Room Rates
Managing your inventoryHow to manage your rates, availability and restrictions for your Inventory.
Send inventory updates to Channel ManagerKeep your room and rates consistent across all your connected channels
Inventory
Rooms and rates
Enable CTA and CTD restrictions (video)
General - Room Occupancy explained
Set up a non-refundable rate
Run and export reports in Front Desk
Run and export a statistics reportGenerate a statistics report in Little Hotelier to view and analyse your property's data.
Revenue reports
Run and export a Spanish police report
German GoBD compliance
Using the General Ledger
TSS (Technical Security System) - KassenSichV
Reporting