Skip to main content
All CollectionsFront Desk Setup
Customise guest invoices
Customise guest invoices
Updated over 9 months ago

Important to know:

  • To customise guest invoices, go to Setup > Guest Payment Options > Invoices

  • Select Preview to see your changes before you Save

  • Local regulations: check local laws and regulations regarding invoice formatting before making changes

  • Previous invoices: modifying settings won't affect previously generated invoices

Invoice fields

Customise your guest invoices to match your property’s branding. Changes can be made to the following fields:

Branding (Header and Logo)

  • Enter your property name: this appears as the header at the top of the invoice

  • Add your logo: upload a PNG, JPG or GIF file (50-200 KB) in the Invoice logo field

Numbering (Prefix, Start Count, Suffix)

  • Create a unique numbering format: customise the prefix (e.g., “INV"), start count (e.g., "100"), and suffix (e.g., "-INV") to track invoices easily

  • Start count: can only be changed when also modifying the prefix or suffix

Tax ID Numbers (Primary and Secondary)

  • Add up to two tax numbers: include both primary and secondary tax ID numbers on your invoice if needed

  • Customise the primary tax ID: change the default tax number displayed on invoices

Display of Taxes (Inclusive or Exclusive)

  • Choose your preference: select whether to display invoices as Inclusive of tax or Exclusive of Tax

Payment Policy

  • Update your payment terms: edit the payment policy text that appears at the bottom of invoices. Go to Setup > Property & Room Settings >Property Details > Policies > edit the Payment policy.

Did this answer your question?