The calendar gives you an overview of your property in a single glance. You will be able to see confirmed reservations, reservations about to check in or check out, checked-in or checked-out reservations, room closures preventing reservations in some of your rooms, how many rooms you have available and if your reservations have been fully paid.
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To navigate through the calendar, create reservations, or apply room closures, make sure to click on the Calendar page.

Under the Calendar page, you will find all the reservations that are confirmed, checked-in, and checked-out. The only bookings that you won’t find here are those that have been cancelled; once a reservation gets cancelled it disappears from the calendar.

💡 You can find all reservations, including those that have been cancelled, on the Reservations page.

In your calendar, you can find each of your room types and their physical rooms. The amount of physical rooms available to be booked determines the availability on the Inventory page.

➕ If your double room type contains rooms 1, 2, and 3 and they have no reservations or room closures for a specific day, the availability shown on the Inventory page for that day would be 3.

To rename physical rooms or change their number:

To hide or unhide room types' physical rooms and their unallocated rows, simply click the name of the room type. You can also click on the expand/collapse button located at the upper-left corner of the calendar grid, right next to the dates. When you click on it, you can expand all physical rooms for each room type to show them all or collapse them all at the same time to hide them.
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You can choose whether you want to display 14 or 28 days at a time on the drop-down menu at the top left of the Calendar page.

There are different ways to move through the calendar. We will review all the options below.

💡 Little Hotelier will remember the date you had opened on the last time you were on the Calendar page and will display it when you return. Suppose you went to December 23 and left the Calendar page to go to the Setup page, you will see December 23 when you return to the calendar. If you want to go to today’s date instead, you can always click on View today.

Clicking on the View today button will quickly display today's date as the first date in your calendar grid, even if you've browsed past or future dates.

You can click on the date picker and a calendar will display so you can select directly what date you wish to see in the calendar.

You can go back and forth by days or weeks using the buttons to the left and right of the date:

< 1 day backward

<< 7 days backward

<<< 14 days backward

> 1 day forward

>> 7 days forward

>>> 14 days forward

<<< 28 days backward

>>> 28 days forward

A room closure is a temporary block that you can put on a room for a certain range of dates so it won't be available for booking during that period.
You can create a room closure for a renovation, maintenance, or when waiting to add a reservation on it later.

💡 A room closure is shown in red on the Calendar page.

➕ If you want a room to be fully closed for the entire calendar forever, you might want to fully delete the room instead of applying a room closure. Learn more: Create, edit, or delete a room type.

Room closures decrease the availability of the room type shown in the Inventory page for the selected dates. Opening a room closure does the opposite: it increases availability.

Your room type’s availability is being calculated by Little Hotelier with the number of rooms you have for a specific room type minus the reservations and room closures on the calendar for this room type. That means that if you have 5 double rooms for today but 2 are booked and 1 has a room closure, the availability on the Inventory page would show 2.

⚠️ A room closure must not be confused with the Close website or Close channels, which apply stop sells on your rate plans.

💡 If you wish, you can apply all of these options at the same time.

➕ Room closures can only be applied to physical rooms on the Calendar page, while the Close website and Close channels can only be applied to rate plans on the Inventory page.

There are two ways to apply a room closure:

In both cases, a window will open, where you can fill in all the applicable fields:

Create room closure

Don’t forget to click on Save!

💡 If you wish to quickly modify the length of the room closure, you can also do it by holding the end tip of the room closure and dragging the marker to the left (to make it shorter) or right (to make it longer). This will modify the End date of the room closure.

⚠️ Reopening a room closure will increase the room availability of the room type in your Inventory page automatically: increasing the availability on your connected channels and on your Little Hotelier direct booking engine.

There are two ways to create a reservation from the calendar page:

Reservations and room closures display as coloured markers from their start date to their end date under the room type and physical room where they were created.

➕ Some reservations may also have a small red triangle displaying at the top right corner of the coloured bar. It means that the reservation still has an outstanding amount to be paid.

Hovering or clicking over the little magnifying glass on the left side of the booking marker will display basic information about the booking:

Edit the reservation details and Save.

You can quickly modify the arrival or departure of your guests by holding and dragging a reservation on the calendar.

You can drag and drop a reservation from any point of the reservation rectangle. This way, you can change the following:

⚠️ You cannot check in a reservation before the check-in date. You cannot check out a reservation before the check-out date.

💡 You can also click on the down arrow at the right of the status button to choose any of the statuses: Confirmed, Check in, or Check out. This tool is especially useful if you changed the status by mistake.

⚠️ You can only cancel confirmed reservations. If your reservation has been already checked in or checked out, you will need to change it to Confirmed to be able to cancel it. Learn more: Edit or cancel a reservation.

You can quickly cancel a reservation by following these steps:

💡 An e-mail notification will be sent to the reservation’s Primary contact e-mail address.

➕ Do you want to customise the cancellation notification e-mail? Check out this space: Customise guest’s e-mails.

💡 If you are using any other payment gateway and you see the Process payment option, it means that your payment gateway allows you to charge your guests from Little Hotelier.

Choose one of the options below:

Choose one of the options below:

The Unallocated row in your Calendar page holds reservations that are not assigned to a physical room yet. These unallocated reservations are valid and Confirmed reservations.

⚠️ Unallocated reservations count the same as allocated reservations and reduce the availability on your Inventory page.

You can use the Unallocated row to reallocate reservations if a room type is fully booked.

For example, you have three double rooms and they are fully booked, but you want to change which guest stays in which room number. To reallocate the reservations, move one of the reservations into Unallocated, and then allocate the other reservations the way you want. Finally, move the reservation back to a physical room.

You can move them out of the Unallocated row by doing one of the following:

Find below the most common reason why a reservation might fall under the Unallocated row:

No consecutive nights under the same room type are available

Let’s explain this with an example: your property is fully booked but you received two cancellations and now you have:

Suppose you get a reservation for your double room for two nights checking in today and checking out the day after tomorrow. The reservation will drop under Unallocated as it cannot be fully allocated in any of your rooms.

Most of the time, you might be able to rearrange your reservations and make space for the new one so it is under the same physical room for the whole stay.

⚠️ On rare occasions, it might not be possible to rearrange your reservations; to avoid this from happening, we advise you to consider applying a room closure on one of the rooms so your guests don’t have to change room halfway through their stay.

Manual overbooking created by a Little Hotelier user

When you create a reservation manually, you will be asked to enter the Room # to assign to the reservation. If you leave this field blank, regardless of room availability, the reservation will go to the Unallocated row of the calendar.
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​An overbooking from a connected channel
When a reservation is booked from your Little Hotelier direct booking engine or connected channels, Little Hotelier allocates a room for the reservation automatically.

The reservation goes to Unallocated if the system is unable to find an available room for the room type to accommodate the reservation.