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Managing your inventory

How to manage your rates, availability and restrictions for your Inventory.

Updated over 4 months ago

Introduction to Inventory

The Inventory grid is your central hub for managing how your hotel rooms are sold. It provides a visual layout of rates, availability and restrictions for each day.

The grid explained:

  • Each column represents a specific date

  • Each row represents a room rate, grouped by room type

Inventory views

You can customise how the Inventory grid displays information using the following:

  • Show Inclusions: displays inclusions for each room rate

  • All fields (default): see all details for each room rate, including availability, price and restrictions

  • Basic Fields: simplify the view by hiding restrictions and only show available inventory and rates for each room rate

Room rate fields

The Inventory grid contains the following fields for each rate plan depending on the one that is selected.

  • Available: this shows the number of rooms available for booking on a specific date (automatically calculated)

  • Rate: the base price of the room rate

  • Restrictions: apply limits to how rooms are sold

  • Min Stay: minimum number of nights the room rate can be booked for (overrides the ‘Default minimum stay’ of the room type or room rate)

  • Max Stay: maximum number of nights the room rate can be booked for (overrides the ‘Default maximum stay’ of the room type or room rate)

  • Close Website: stops selling the room rate on the booking engine

  • Close Channels: stops selling the room rate on all connected channels

  • CTA (closed to arrival): prevents check-ins but allows guests to stay during the date

  • CTD (closed to departure): prevents check-outs but allows guests to stay during the date

Note:

  • Some channels don’t support syncing restrictions, these will need to be updated manually on the channel extranet

Viewing and navigating the Inventory grid

While the Inventory grid only shows upcoming dates, you can view past dates on the Calendar tab.

Use the following buttons to navigate:

  • << Week: move back one week

  • < Day: move back one day

  • Date selector: choose a specific date

  • Day >: move forward one day

  • Week >>: move forward one week

Updating your inventory

To make updates to your Little Hotelier inventory:

  1. Go to Front Desk > Inventory

  2. Select your inventory view (Show Inclusions, All Fields, Basic Fields)

  3. Navigate to the relevant dates

  4. Make updates to any of the editable fields (derived rates are not editable)

  5. Click Save

Note:

  • Most channels have a maximum update period of 1–2 years, so rates and restrictions updated beyond this will not sync to channels

Creating a stop sell

To apply a stop sell on all connected booking channels:

  1. Go to Front Desk > Inventory

  2. Choose dates

  3. Tick Close Channels for each applicable room rate

  4. Click Save

Using the Bulk Update tool

Use the Bulk Update tool to save time when making updates across multiple dates and room rates

  1. Go to Front Desk > Inventory

  2. Click Bulk Update in the Inventory grid header

  3. Choose dates

  4. Select applicable room rates

  5. Update fields you would like to change

  6. Click Update

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