Customer Support

The Little Hotelier mobile app allows users to view availability and update rates on the go. Users with required permissions can view the inventory grid and make single or bulk updates to room types, room rates or restrictions and view (not edit) availability.

- Only Admin users or General users with Inventory permissions will be able to see Distribution on the navigation menu.
- Users without the required permission will not see the Distribution icon, but will instead see the Closed rooms icon.

View and manage your property’s day-to-day availability, pricing, and restrictions on-the-go:

View your properties availability by room type

Update individual room rates or update room rates in bulk

Add room rate restrictions including: Close website, Close channels, Close to arrivals (CTA), Close to departures (CTD), Min length of stay and Max length of stay

Add bulk updates to rates and restrictions for multiple date ranges in a single update (only available on mobile app)

Filter the inventory grid to show all rates and availability or only availability

View up to 731 days of your inventory and availability in advance

- View your properties availability by room type
- Update individual room rates or update room rates in bulk
- Add room rate restrictions including: Close website, Close channels, Close to arrivals (CTA), Close to departures (CTD), Min length of stay and Max length of stay
- Add bulk updates to rates and restrictions for multiple date ranges in a single update (only available on mobile app)
- Filter the inventory grid to show all rates and availability or only availability
- View up to 731 days of your inventory and availability in advance

View the Inventory grid by tapping on the Distribution icon on the navigation menu. This is where you can see all room types and room rates, review availability and manage pricing and restrictions.

Tap on the Distribution icon on the navigation menu

1. Open the Little Hotelier mobile app
2. Tap on the Distribution icon on the navigation menu

Tap on Bulk Edit to perform updates on the following:

- Rates
- Close website
- Close channels
- Close to arrivals
- Close to departures
- Min length of stay
- Max length of stay

1. Set: click on the drop-down list to select a restriction
2. To: enter value
3. Date: set date range
4. Apply To: select room rates

1. Open the Little Hotelier mobile app
2. Tap on the Distribution icon on the navigation menu
3. Tap on Bulk Edit
4. Enter the following details
 1. Set: click on the drop-down list to select a restriction
 2. To: enter value
 3. Date: set date range
 4. Apply To: select room rates
5. Tap Save

Bulk updates can be applied to one or more date ranges or selected days of the week and then applied to specific room rates.

To perform a bulk update across multiple date ranges

1. Set: click on the drop-down list to select a restriction
2. To: enter value
3. Date: set date range
4. Add another date range: set another date range
5. Apply To: select room rates

1. Open the Little Hotelier mobile app
2. Tap on the Distribution icon on the navigation menu
3. Tap on Bulk Edit
4. Enter the following details
 1. Set: click on the drop-down list to select a restriction
 2. To: enter value
 3. Date: set date range
 4. Add another date range: set another date range
 5. Apply To: select room rates
5. Tap Save

On the Inventory grid, tap on the dropdown below the date to view All rates &amp; availability or Availability only for a streamlined view, or select one of the restriction options to create new restrictions such as Close Channels or Min Length of Stay.

Inventory

Bulk Edit

Bulk edit multiple date ranges

Availability and restrictions