Keep your rooms and rates consistent across all channels by sending a flush from Front Desk to Channel Manager.
How do I send a Flush?
To send inventory updates (send a 'flush'):
In Little Hotelier Front Desk, go to Setup.
Go to Property & Room Settings > Rooms & Rates
Select the Room Type or Room Rate
Scroll down and click on the Flush button
What is a Flush?
A flush pushes recent changes from your Front Desk to your direct booking engine and connected channels in Channel Manager. A flush refreshes updates:
Inventory updates: prices, restrictions, and availability
Features and photos: updates for channels with content sync
General: rooms and rates settings updates
When should I send a Flush?
Send a flush after:
Creating a new Room Type or Room Rate. For example when a new Front Desk room rate is not appearing in Channel Manager to map
Updating Room Type or Room Rate settings
Changes haven't synced quickly. For example availability or restrictions in Front Desk do not match Channel Manager
When should I not try a Flush?
Hold off on flushing if:
Mapping errors: don't flush if Channel Manager is correct but rather there are issues with how your channels are displaying your information. Fix the mapping errors first.
Recent minor changes: wait 5 minutes for automatic sync before sending a flush.
Bulk updates: note that if you've made many changes at once, the automatic sync might take longer.
System errors: If you encounter technical problems, start a chat with our support team.
Types of Flushes
What gets updated when I flush?
Room Type level flush updates:
General settings like availability threshold, min/max stay and occupancy
Features, photos and room categories if you are connected to a channel with content sync
Room Rate level flush updates:
Rate details like min/max stay and release period
Occupancy settings and fees if you are connected to a channel with content sync
My new room rate is not showing in Channel Manager to map
If you created a room rate in Front Desk and it is not appearing in Channel Manager to be mapped, send a flush from Front Desk to push it across, then refresh the mapping screen.
⚠️ A flush only pushes your own Front Desk room rates. It does not create or retrieve channel rates. If the rate missing on the mapping screen is the channel’s rate (the room rate created and retrieved from the channel extranet), check that it exists and is active in the channel’s extranet instead.
My availability or restrictions don’t match between Front Desk and Channel Manager
If the availability or restrictions in Front Desk > Inventory don’t match Channel Manager > Inventory, send a flush for the affected room type:
Go to Front Desk > Setup > Property & Room Settings > Rooms & Rates
Locate and edit the room type with the mismatch
Scroll down and click Flush
⚠️ Wait about 5 minutes before flushing, as recent changes sync automatically. Do not flush if it is a mapping error (Channel Manager is correct but the channel displays it wrong). Fix the mapping first.