Inventory grid filters and fields
You can customise the inventory grid view:
Show Inclusions: Displays inclusions for each room rate.
All fields: Shows availability, price and restrictions.
Basic Fields: Hides restrictions to show only availability and rates.
Field Definitions:
Available: Number of rooms available (automatically calculated).
Rate: The base price of the room rate.
Min/Max Stay: Minimum or maximum nights a room must be booked for.
CTA (Closed to Arrival): Guests cannot check in on this date.
CTD (Closed to Departure): Guests cannot check out on this date.
Use the following buttons to navigate:
<< Week: move back one week
< Day: move back one day
Date selector: choose a specific date
Day >: move forward one day
Week >>: move forward one week
Note: While the Inventory grid only shows upcoming dates, you can view past dates on the Calendar tab for past bookings only.
How do I update rates and restrictions?
To make updates to your inventory, such as changing rates or applying restrictions including minimum stay, maximum stay, closed to arrival (CTA), and closed to departure (CTD), follow these steps in Front Desk:
Go to Front Desk > Inventory
Select your inventory view (Show Inclusions, All Fields, or Basic Fields).
Navigate to the relevant dates
Make updates to any of the editable fields
Click Save
💡 To update rates or restrictions across specific dates or days of the week, use Bulk Update. Click the orange Bulk Update button, set your date range under When?, choose days under Which days?, select room rates under Which room rates?, then update the relevant fields under What changes? and click Update. To update rates for specific days of the week, select only the specific days of the week you want to update for selected room rates. Enter the rate you want to charge for those specific days of the week.
Note:
Some channel rates don’t support syncing specific inventory data (availability, rates, restrictions: stop sell, min/max stay, CTA/CTD). If not supported, these inventory updates need to be managed directly in the channel's extranet.
⚠️ Derived rates:
Derived rates cannot be edited in the inventory grid.
To adjust the price for a derived channel rate, go to My Apps > Channel Manager > Channels, select the channel, go to the Rooms & Rates tab, select the channel rate and click Configure, then update the settings in the Rate Config tab.
Using the Bulk Update tool
Use the Bulk Update tool to save time when making updates across multiple dates and room rates. This tool can update Rates, Close channels, Close website, Minimum/Maximum stay, and CTA/CTD.
Go to Front Desk > Inventory
Click the orange Bulk Update button in the Inventory grid header
Choose dates under When?
Under Which days?, select the days of the week you want to update
Select applicable room rates under Which room rates?
Under What changes?, update fields you would like to change
Click Update
Apply a stop sell on all booking channels
To close all connected channels (including your booking engine):
Specific dates:
Go to Front Desk > Inventory
Choose dates
Tick Close Channels for each applicable room rate
Click Save
Close Channels in Front Desk > Inventory stops selling on all connected channels (including your booking engine) for the selected room rates and dates.
Multiple dates (Bulk Update)
Use Bulk Update to block bookings across a date range, for example, from today onwards:
Go to Front Desk > Inventory
Click Bulk Update in the Inventory grid header
Under When?, choose your start and end dates
Under Which days?, select the days of the week you want to block
Under Which room rates?, select the room rates you want to block
Under What changes?, tick Close Channels
Click Update
💡 To close specific channels only: Use Stop Sells in My Apps > Channel Manager > Inventory. This allows you to close individual channels while keeping others open. Stop Sells in Channel Manager won’t work if Close Channels is enabled in Front Desk > Inventory. You can only use one method at a time.
Frequently asked questions
How is availability managed?
Availability cannot be directly edited in the Inventory grid.
Availability is automatically calculated. Your inventory is determined by the number of rooms available or not blocked in your calendar, based on the total number of room units set.
How far in advance can I update inventory?
Inventory updates are only sent to channels within the update period. Each channel can support a different minimum and maximum update period. Check each channel's update period in My Apps > Channel Manager > Channels and your Channel Manager's default setting in My Apps > Channel Manager > Property Settings > General > Update period.
💡 If you want to update inventory in advance, check that your update period is set far enough ahead and that the channel supports updates that far in advance. Update your Channel Manager's default setting if needed.
Little Hotelier's Front Desk update period for manual bookings is separate from the Channel Manager update period. By default, Little Hotelier Front Desk has an update period of 716 days (around 24 months / just under 2 years) into the future. This setting cannot be changed.
Why can't I update the availability in Front Desk inventory?
Availability cannot be directly changed in the Inventory grid. It is calculated and pushed from Front Desk, based on your physical rooms and closures.
To update availability:
Increase availability (permanent): Go to Front Desk > Setup > Rooms & Rates, select the room type, go to the Rooms tab and click Add Room. Each physical room added equals one more available room.
Reduce availability (permanent): Go to Front Desk > Setup > Rooms & Rates, select the room type, go to the Rooms tab and delete or deactivate a room.
Why can't I make inventory updates?
If your inventory updates won't save, check the following:
Channel doesn't support update: If you see a dash (-) in a cell, the channel doesn't support that update type. Set these restrictions directly in the channel's extranet
Rate is below minimum: Updates cannot be saved if the entered rate is below your property's minimum rate
Derived rates: Derived rates appear greyed out and cannot be manually changed. You'll see a 'forbidden' icon if you try to change a derived rate. When you update a base rate, all its derived rates will update automatically according to their configured rules
Important note:
Not all channels or channel rates support every type of inventory update (rates, availability, restrictions). To check what a channel rate supports, go to My Apps > Channel Manager > click on the channel rate, and select Configure > check the data (availability, rates, restrictions: stop sell, min/max stay, CTA/CTD) supported for the channel rate (will show in green), and data not supported (will shoe in red)
When updating rates, can I use decimal pricing?
You can use decimal amounts when updating rates in the inventory grid. Little Hotelier supports decimal figures in your inventory and rates by default. To disable decimal figures for rate in the inventory grid, contact our support team.