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Navigate your Little Hotelier mobile app
Navigate your Little Hotelier mobile app
Updated over a week ago

Note: General users will only have access to certain sections of the app based on user permissions granted by Admin users.

The Little Hotelier mobile app is designed to provide you with a convenient way to manage your property on the go. The navigation menu at the bottom of the screen consists of Home, Calendar, Reservations, Closed rooms and Distribution.

Home

Manage daily operations with a real-time overview of your property’s performance and reservation activities.

  • High-level overview of today’s performance and reservation activities (Check-ins, Check-outs, Stay- throughs, Cancellations and New bookings)

  • Availability: view availability of rooms for the the next five days

  • Performance:

    • Rooms sold: view the total number of rooms sold within the past five days

    • Revenue: see the total revenue generated within five days

  • Channel breakdown: shows the number of bookings by channel based on the selected date range in the Rooms sold or Revenue graph

  • Settings: access the app settings

Calendar

Create new reservations, cancel or modify existing ones, allocate rooms and create or edit room closures.

  • ​Default view: displays the current date

  • Navigation: swipe left or right to view past or future dates, up or down to navigate between room types

  • Add:

    • Reservation: tap and hold on an empty room to create a new reservation

    • Room closure: tap +Add and select Room closure

  • Room types: view potential reservations and closures for specific room types

Reservations

  • Default view: displays the current date

  • Navigation: tap on the Date to select a different date

  • Add reservation: tap +Add to create a new reservation

  • Viewing reservations:

    • Tap on a reservation to view its status, guest name, reservation dates, room details and outstanding amount

  • Actions

    • Check-in/Check-out: change the status of a reservation

    • Edit: modify reservation details, add new rooms, assign unallocated rooms, edit guest details or update extras

    • Cancel: cancel a reservation

    • Payments and Refunds: process payments and refunds

Distribution

View and manage your property’s day-to-day availability, pricing and restrictions on-the-go:

  • View availability by room type

  • Update individual room rates or update room rates in bulk

  • Add room rate restrictions such as Min stay, Max stay, Close to website, Close to channels, Close to arrival (CTA), Close to departures (CTD)

  • Add bulk updates to rates and restrictions for multiple date ranges in a single update

  • Filter the inventory grid to show all rates and availability or only availability

  • View up to 731 days of your inventory and availability in advance

Closed rooms

This displays room closures in chronological order. Tap +Add to create a new room closure. Tap on a closed room to view or edit its details.

Settings

Settings can be accessed by tapping on the gear icon on the top left of the Home screen. Customise your app preferences and access support. You can also view:

  • Property details

    • Property status: view property status information

    • Channel status: view the status of connected channels

    • Switch property: select another property if you manage multiple

  • Preferences

    • Notification settings: customise which notifications you receive (cancelled reservations, new reservations, check-ins, check-outs)

    • Sign up for the Beta: participate in beta programs and try new features

  • Help and support

    • Leave feedback: share feedback with us

    • Rate us on app store

    • Help Centre: search our help centre

    • Chat support: start a chat with our support team

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