Note: If your property is in Spain with VeriFactu enabled, see Mark an invoice as final (Spain with VeriFactu) for steps specific to your setup.
Mark an invoice as final
To include reservation data in your Little Hotelier CSV exports:
Go to My Apps > Front Desk
Navigate to Calendar
Click on the reservation
Go to the Invoices tab
If no invoice exists, click Generate Invoice
Click Mark as Final next to the invoice (Status will update to Finalised)
Once an invoice is marked as final
Invoice data will be included in Little Hotelier exports
You are unable to use the Print, Email, or Refund and Process Payment functionalities (desktop and mobile app)
Reservation changes
There will be a prompt to generate a new invoice if a reservation has been updated after it was finalised.
Generate a new invoice and mark as final
If you need to generate a new invoice:
Go to the Invoices tab in the reservation
Click Cancel invoice next to the current invoice
Click Generate invoice and Mark as final
Notes:
Data from previously finalised invoices will still appear in Little Hotelier exports
A warning message will indicate that the updated invoice will be out of sync with your accounting package
To ensure you don't double count the revenue for this reservation, make an adjustment in your accounting software to offset the initial reservation revenue
Mark an invoice as final (Germany)
For properties in Germany, the Mark as final button is only enabled once the invoice has a Fiskaly QR code. This ensures only compliant invoices can be finalised.
To mark an invoice as final:
Go to My Apps > Front Desk > Calendar or Reservations and click on the reservation.
Click the Invoices tab.
Click Generate invoice. If a payment or refund has been recorded, the invoice is generated automatically.
Wait for the Fiskaly QR code to appear on the invoice. The Mark as final button will enable once it is ready.
Click Mark as final.
The invoice status updates to Finalised.
Frequently asked questions
Why can't I click the Mark as Final button?
Wait briefly, as the invoice may still be processing.
For properties in Germany, the button is only enabled once the invoice has a Fiskaly QR code. This may take a moment after the invoice is generated.
For reservations made before August 2023:
Make a minor update to the reservation
Save the changes
Generate a new invoice version