💡 Important to know:
To mark a reservation invoice as final, in Front Desk > Calendar, click on the reservation, go to the Invoices tab > next to the generated invoice, click the Mark as Final button.
A reservation invoice can be marked as not finalised, however, data from the invoice that was marked final will still be included in your exports from Little Hotelier.
This feature is not available to Little Hotelier customers in Italy, Germany and Spain.
Mark a reservation invoice as final
To ensure a reservation’s data is included in the .csv file exported in Little Hotelier, you need to generate an invoice for the reservation and mark it as ‘final’:
In Front Desk > Calendar, click on the reservation.
Go to the Invoices tab.
If an invoice has not yet been generated for the reservation, click the Generate Invoice button.
Next to the invoice, click the Mark as Final button. The Accounting Status will be updated to Finalised.
💡Note:
Marking an invoice as final will include its data in your exports from Little Hotelier; the invoice cannot be updated or excluded from your accounting exports.
This feature was released in July 2023, therefore you will not be able to use the Mark as Final button for any reservations made prior to this date, unless there has been an update to the reservation.
Marking an invoice as final will include its data in your exports from Little Hotelier. The Finalised invoice cannot be updated or excluded from your accounting exports and any new invoice generated for the reservation will be unable to be marked as final or included in accounting exports.
If a reservation is updated after it has been marked as final, Little Hotelier will not prompt you to generate a new invoice. Instead, you will be notified in the reservation’s Invoices tab, that changes made to the reservation will not be included in the invoice that was marked final.
⚠️ Note:
You cannot use the Print, E-mail , or Refund and Process Payment functionalities after an invoice has been marked as final.
Once an invoice has been marked as final, the same restrictions for generating new invoices and using the Print, E-mail, or Refund and Process Payment functionalities will also apply in the mobile version of Little Hotelier.
Mark a reservation invoice as not finalised
If a new invoice is required for an updated reservation after the original invoice was already marked as final, you can use the Mark as not finalised button within the Invoice tab in the reservation.
⚠️ Note:
A reservation invoice can be marked as not finalised, however, data from the invoice that was marked final will still be included in your exports from Little Hotelier.
Once an invoice has been marked as not finalised, a warning message will display to notify you that the updated reservation invoice will be out of sync with your accounting package.
Muted Mark as Final button
While your invoice is being prepared to be marked as final, you may see the Mark as Final button as being muted (i.e unable to be clicked).
There might be a short delay until the invoice is ready to be marked as final. Once the invoice is ready, the button will become active (i.e able to be clicked).
⚠️ Note: For reservations older than August 2023, if the Mark as Final button remains muted, we recommend that you make a minor update to the reservation, save it and then generate a new invoice version.