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Mark reservation invoices as final

Updated over 2 weeks ago

⚠️ Note: This feature is not available for Little Hotelier customers in Germany or Spain.

Mark an invoice as final

To include reservation data in your Little Hotelier CSV exports:

  1. Go to My Apps > Front Desk

  2. Navigate to Calendar

  3. Click on the reservation

  4. Go to the Invoices tab

  5. If no invoice exists, click Generate Invoice

  6. Click Mark as Final next to the invoice (Status will update to Finalised)

Once an invoice is marked as final

  • Invoice data will be included in Little Hotelier exports

  • You are unable to use the Print, Email, or Refund and Process Payment functionalities (desktop and mobile app)

Reservation changes

There will be a prompt to generate a new invoice if a reservation has been updated after it was finalised.

Generate a new invoice and mark as final

If you need to generate a new invoice:

  1. Go to the Invoices tab in the reservation

  2. Click Cancel invoice next to the current invoice

  3. Click Generate invoice and Mark as final

Notes:

  • Data from previously finalised invoices will still appear in Little Hotelier exports

  • To ensure you don't double count the revenue for this reservation, make an adjustment in your accounting software to offset the initial reservation revenue


Frequently asked questions

Why can't I click the Mark as Final button?

Wait briefly, as the invoice may still be processing. For reservations made before August 2023:

  1. Make a minor update to the reservation

  2. Save the changes

  3. Generate a new invoice version

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