Enable Reservation commission percentage in Channel settings for Agoda, Trip.com, Expedia, and Jetstar to add the channel's commission percentage to reservation totals for NET rates.
Which channels support reservation commission percentage?
The Reservation commission percentage setting in Channel settings is only available for four channels: Agoda, Trip.com, Expedia, and Jetstar. This setting does not exist for other OTAs or channels.
Enable reservation commission percentage for Agoda, Trip.com, Expedia, and Jetstar
To enable reservation commission for Agoda, Trip.com, Expedia, or Jetstar:
Click CHANNELS.
Click the name of the channel you want to configure, and click CONFIGURE.
Click the CHANNEL SETTINGS tab.
Next to Reservation Commission Percentage, select Enabled.
Enter the commission percentage charged by the channel.
Click Save.
When enabled, the channel commission will be added to the reservation total shown in your Channel Manager and to the total sent to your property management system (PMS). This setting can be overridden for individual channel rates.
💡 Note: The reservation commission percentage is only added to reservation totals that exclude commission (NET rates).
Override reservation commission for specific Agoda, Trip.com, Expedia, and Jetstar channel rates
To set a different commission percentage for an individual rate for Agoda, Trip.com, Expedia, and Jetstar:
Click CHANNELS.
Click the name of the Channel Rate you want to configure and click CONFIGURE.
From ROOMS & RATES click on the Channel Rate you want to setup the Reservation Commission for; and click CONFIGURE.
Click the RESERVATION SETTINGS tab.
Select Keep Channel Settings to keep the percentage value configured under the general CHANNEL SETTINGS or
Select Override to change the channel settings and enter the commission percentage charged by the channel for this room rate.
Click Save.