Exploring the feedback left by your guests from various sources.
7 articles
Configuring Feedback module settingsDetermine if a guest should be sent directly to Tripadvisor, or if they should see your custom survey first.
Customising your guest surveyThis article explains how to configure your property’s post-stay and during-stay surveys.
The most useful survey questionsThis article lists some useful questions you can add to your property’s Post-stay feedback survey.
How to create a guest surveySee your guests' satisfaction level with each part of their stay.
Survey results tabAggregated results of your post-stay survey
How do I control when guests see my feedback survey instead of being sent straight to TripAdvisor?This is controlled by one setting.
Is it possible to send my guests to Google rather than TripAdvisor?Determining which platform guests are redirected to after giving you a positive stay rating