Automated compliance reporting streamlines legal obligations by capturing and submitting guest check-in details to authorities as required by local laws.
To comply with local regulations, it is mandatory to send guest data to the Ertzaintza if you manage a vacation rental in El País Vasco, Spain.
Set up automated compliance reporting
Step 1: Activation
Go to Guest Engagement > Check-in > Settings.
Select Compliance check-in form and save.
Step 2: Language settings
Select the languages you would like to make your compliance check-in form available in.
Add additional languages in Guest Engagement > Settings > General.
If your desired languages are already set, no action is needed.
The compliance check-in form only supports specific languages: English, Spanish, Italian, German, French, Hungarian, Russian, Czech, Bulgarian, Portuguese, Romanian, Estonian, Polish and Catalan.
Changing language settings affects other Guest Engagement features. For example, enabling the form in German will also make it an option on the Offers page. Offers without German translations will be displayed in your default language.
Step 3: Configure settings to send guest data
Go to Guest Engagement > Check-in > Settings and select Compliance check-in form.
Enter the following property details:
Property name
Commercial name
Country
Province
City
Owner fiscal code
Choose a guest signature option:
Auto signature (recommended)
Manual signature
Enable the Authority connection toggle and select Ertzaintnza from the drop-down in the Automatically send info to field.
Enter the following Ertzaintnza credentials:
Username
Password
Click Validate.