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Checkins list in Guest Engagement
Checkins list in Guest Engagement

This article focuses on what the Check-ins list is, and explains how you can access it.

Updated over 4 months ago

💡Important to know:

  • The Check-ins list is a list containing data of all the guests who filled in their Check-in form prior to arrival.

  • To view your property’s Check-ins list, go to Guest activity > Check-ins.


This article focuses on what the Check-ins list is, and explains how you can access it.


What is the Check-ins list?

💡 To view your property’s check-in list, go to Guest activity > Check-ins.

The Check-ins list is a list containing data of all the guests who filled in their check-in form prior to arrival.

View your list of Check-ins

To view your property’s Check-ins list, follow these steps:

  1. Go to Guest activity > Check-ins.

  2. Click on the guest’s Name to open their Guest profile for their stay, which will include information about the reservation if they provided it via the check-in form, such as Name, Emails, Language, and Phone Number.

On the Check-ins page, you can also do the following:

  • Open PDF — hover over the row of the guest you want to view the data for the Check-in form for, then click the Open PDF to generate a fully formatted PDF of the guest's Check-in form.

  • Export — export the entire list of guests who completed the Check-in form and download the data as a .xlsx file.

  • View guests who provided their payment card details when completing the Check-in form. (The credit card icon will be shown next to the guest’s name if a guest provided their payment details.)

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