The Little Hotelier Pay dashboard has a Payouts tab which is where you can view all payouts deposited or in transit to your bank account.
Little Hotelier Pay offers convenient daily payouts. When a payment is processed, all funds accumulated throughout the day are collected and held. Any refunds issued are deducted from this total. Then funds are transferred to your nominated bank account in a single daily transfer.
To view payouts in the payments dashboard:
Go to My apps > Payments > Payouts
View a summary of all your payouts
Click on a payout to see more detailed information including associated transactions
Summary view:
Detailed view:
View payouts
The Payouts tab displays information about your current and past payouts, including:
Account balance: This is your available balance, representing funds that have been settled. The available balance can be used for payouts to bank accounts, refunds, transfers or any other debit transaction. This does not include ‘pending balance’, which represents incoming funds that have been authorised but have not yet settled and cannot be used for payouts.
In transit (funds currently being transferred)
Next payout
Estimated arrival
Note: For properties processing payments in EUR or GBP, payouts are now initiated on the same day as the estimated arrival day. You will only see a payment In transit for a short period of time and will only see another payout In transit the next day when a new payout is initiated.
View payout details
Click on a payout to see:
Status (To be paid out, In transit, Paid, Failed or Cancelled)
Transaction summary including (Payments, Refunds and Adjustments) and any associated fees
Associated transactions
Filter and export payouts
Filter your payouts data by:
Status
Date range
Amount
To export payout data as a CSV file, apply filters, click Apply and then Export.