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Little Hotelier Pay: Get started
Little Hotelier Pay: Get started

Streamline your payments with Little Hotelier Pay.

Updated over a month ago

What is Little Hotelier Pay?

Little Hotelier Pay is our fully integrated, secure, payment solution for small properties. Process payments, manage transactions and payouts, send payment requests and set up automated payments – all in a single place. Get real-time insights with the Payments dashboard and simplify any reconciliation and record-keeping processes.

Features

  • Transactions: view,manage and export all payment activity (charges and refunds) as a CSV file

  • Payouts: track payout status, estimated arrival dates and filter specific payouts so you can export a CSV

  • Virtual terminal: process payments for walk-in guests or additional charges

  • Automated payments: set up payment rules to automatically charge guests at different times in their booking journey

  • Payment requests: create a payment request and send it to your guest so they can make a payment via a secure link using a card of their choice

  • Invoices: generate monthly invoices for accounting purposes, including totals for payments, refunds and fees

Availability

Little Hotelier Pay is currently available to properties in:

Australia • Austria • Belgium • Bulgaria • Canada • Croatia • Cyprus • Czech Republic • Estonia • France • Finland • Germany • Greece • Hong Kong •Ireland • Italy • Latvia • Lithuania • Luxembourg • Malaysia • Malta • Mexico • Netherlands • New Zealand • Portugal • Singapore • Slovakia • Slovenia • Spain • United Kingdom • United States of America

If your location is not listed, you can still enable a third-party payment gateway for your booking engine reservations.

Pricing

  • No setup or monthly fees (fees charged for refunds are returned)

  • Fees are only charged per transaction and vary based on your country, card network (Visa, Mastercard, etc.) and card type (domestic, international, premium)

  • Fees are outlined in your Little Hotelier Pay activation form

  • International and premium cards (e.g., American Express, China Pay union, Discover & Diners Club, Japan Credit Bureau (JCB), Virtual Credit Cards, Commercial Cards) may incur higher fees

Activate

There are two ways to activate Little Hotelier Pay:

Front Desk

  1. Go to Front Desk > Setup > Guest Payment Options > Payment Gateways

  2. Click on Activate now

  3. Follow the steps on-screen to set up Little Hotelier Pay for your property

Direct Booking

  1. Go to My apps > Direct Booking > Setup

  2. Click on Payment > Activate now

  3. Follow the steps on-screen to set up Little Hotelier Pay for your property

Notes:

  • Only Admin users can activate Little Hotelier Pay

  • To ensure the security of your financial information, we may review your property's details before activating your account. You'll receive an approval notification within one business day.

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