💡 Important to know:
Properties must be subscribed to automatic e-invoicing with Little Hotelier to gain access to the Submitting an invoice for clearance feature.
Submit an e-invoice for clearance
Open a reservation with an e-invoice that you want to clear.
If you have not already generated an invoice for this reservation, navigate to the Invoice tab and follow the instructions in our Generate, print, and e-mail a guest invoice article.
Once the e-invoice has been generated, click on its Submit invoice for clearance button. (This button is only visible to properties in Italy that are subscribed to automatic e-invoicing with Little Hotelier).
Our system will try to validate that the e-invoice’s mandatory fields (all of which are covered in Invoice compliance in Italy: mandatory e-invoice fields) have been completed correctly, resulting in two possible outcomes:
If the validation fails — an error message will be displayed detailing why the validation failed and how to fix it, so simply follow its instructions, fix the issue, and then click on the Submit invoice for clearance button again.
If the validation is successful — the e-invoice will be submitted to the Sistema di Interscambio (SdI) for clearance.
💡 After submitting it to the SdI, the e-invoice will have an In progress status. Once the SdI reviews the e-invoice, you must check its Clearance status to see if it shows as Successful or Rejected.
The Successful status has a tooltip which will be in one of the following two colours depending on its status:
Yellow — the e-invoice is being archived.
Green — the e-invoice has been archived successfully.
If the e-invoice is Rejected , there will be an error message explaining why and how to get it cleared successfully. (See here for more information.) Follow the instructions in the error message, fix the issue, generate a new invoice (if necessary), then click on the Submit invoice for clearance button again.
For further assistance, please contact our support team.
Access the cleared e-invoices archive
Go to Setup > Update Property Details (under Property & Room Settings) > Compliance. (Only properties in Italy are able to see the Compliance tab.)
Under Cleared invoice archive , click on the View invoice archive password button. (A window will open.)
Log in using the details provided in the confirmation e-mail sent to your property’s admin user when subscribing to automatic e-invoice clearance with Little Hotelier (provided these details have not since been changed).
Reset the password for the e-invoice archive
Go to Setup > Update Property Details (under Property & Room Settings) > Compliance. (Only properties in Italy are able to see the
Compliance tab.)
Under Cleared invoice archive , click on the Reset invoice archive password button. (A new window will open.)
An e-mail explaining how to reset the password will be sent to the registered account, follow the instructions in the e-mail.