Setting up room types
Frequently Asked Questions
Why should I create room types?
Room types control the availability/inventory of the rate plans connected to your channels and your direct booking engine. You need to create room types to be able to get bookings.
You can choose multiple accommodation types: beds, apartments, caravans, cottages, villas, sites, even houseboats! All are considered room types in the system, despite them not offering conventional rooms.
What is a rack rate?
Your rack rate is the highest season rate you charge for a room. Your inventory defaults to this rate until you update your daily prices.
What's the difference between an availability threshold and minimum availability threshold?
Your Availability threshold is the lowest number of rooms you want to be left available before it triggers an automatic closure of channels and your direct booking engine, applying Close channels and Close website in your Inventory, which prevents further bookings from being made for the affected date.
A Minimum availability threshold is the minimum number of available rooms you would like to have left available for a notification e-mail to be triggered to let you know you have only this amount of rooms available for a particular date.
Is it a problem if my rooms and rates are set up differently on my Online Travel Agents/channels?
Your room and rate structure must be consistent in order for inventory updates to be pushed to your channels and reservations to be delivered to your Calendar.
What's the difference between included occupancy and maximum occupancy?
Maximum occupancy refers to the number of guests that can be accommodated and allowed to stay in a room. Included occupancy refers to the number of guests that are included in the daily price.
Does creating a room type or room rate in Little Hotelier automatically create one in my channel extranets?
No, you will have to create all your room types and room rate both in Little Hotelier and in your channels’ extranets. Once the setup process is done and the rates are mapped, Little Hotelier will start the automatic updates.