Supported inventory updates
The Expedia channel connection supports the following inventory updates. However not all inventory types are supported for every channel rate (e.g. rates and restrictions are not supported for package or derived rates managed via the channel). Check the inventory data supported/not supported for each Expedia rate when mapping.
Rates (those shown on the Inventory grid).
Extra guest rate (the extra adult rate in your SiteMinder platform) — only supported when using occupancy-based pricing. If using per-day pricing, you need to set the extra person charges directly via Expedia.
Single guest discount: only supported when using occupancy-based pricing.
Availability
Restrictions: (Minimum stay, Maximum stay, Stop sell, CTA; closed to arrival, and CTD; closed to departure).
💡 Expedia has a maximum inventory update period of 730 days.
Connect to Expedia
You need to set up an account with Expedia before connecting the channel in your Channel Manager. Create an account here.
First connect “SiteMinder RDX” In Expedia’s extranet. Take note of your Expedia Hotel ID (also known as hotel code, property code or Expedia ID).
To connect Expedia in your Channel Manager, follow these steps
Go to Channels.
Click Connect New Channel in the upper-right of the Channel Manager and select Expedia.
Complete the steps in the channel connection wizard.
Before mapping to Expedia, create your room types and rate plans in Expedia’s extranet. Set up settings such as room type details, occupancy settings, and extra person charges.
Expedia channel settings
To check and set Expedia's channel settings, go to Channels > Expedia > Channel settings tab.
Reservation e-mail address: Little Hotelier sends reservation confirmation and update e-mails for your property to this address for Expedia bookings. Expedia does not send reservation e-mail notifications to your property by default. To check if you can receive notifications directly from Expedia as well, contact Expedia directly. (Note: Little Hotelier cannot send booking confirmation e-mails for reservations containing unmapped rates)
Rate multiplier: at channel level for all room rates, or channel rate level for specific channel rates only
Currency conversion
Reservation commission percentage: reservation commission will be added on top of the total reservation amount
Enable Expedia
Once mapping is complete, check your inventory is showing correctly for Expedia on your Inventory grid.
Then, enable Expedia in Channel settings.