Important to know:
To set up taxes, go to Setup > Language & Local Settings > Taxes
Before you begin
Ensure your tax setup complies with local laws and regulations by consulting with a tax advisor/accountant.
Only Admin users can configure taxes.
Taxes set up in Little Hotelier should match with those configured in your channel extranets to avoid rate discrepancies.
Taxes will appear in guest confirmations, invoices, and booking pages.
Create a tax
Go to Setup > Language & Local Settings > Taxes.
Click Add a tax
Name your tax and choose Percentage or Fixed amount
Percentage - select which items the tax applies to (rooms, extras, etc.)
Fixed amount - choose how the tax is charged (per booking, per person, etc.)Enter the tax value and click Create
Edit or delete a tax
Go to Setup > Language & Local Settings > Taxes
Click Edit on the tax
Make changes and click Save
To delete, click Edit and Delete
Inclusive or exclusive tax settings
Go to Setup > Language & Local Settings > Taxes > Settings
Choose to Display the room rates inclusive of taxes and fees (show taxes on checkout page) or not
Choose to Enter the room rates inclusive of taxes and fees (set inventory rates with taxes included)
Click Save
Display the room rates inclusive of taxes and fees
The setting Display the room rates inclusive of taxes and fees affects how your guests see prices and taxes on your booking engine and in booking confirmations.
Option 1: Display Rates Inclusive of Taxes (when setting is selected)
Guests see room rates including taxes
Taxes are not displayed separately in the booking summary but are already incorporated into the total amount due
Payments will only show the combined total that includes both the room rate(s) and the taxes
Option 2: Display Rates Exclusive of Taxes (when setting is not selected)
Guests see room rates without taxes included
Taxes are displayed separately in the booking summary and excluded from the total amount due
Payments will show the breakdown of room rate(s) and the separate tax amount(s)
Notes:
Regardless of the option selected, the actual tax amount remains the same
The setting only affects how taxes are presented to guests
Choosing the appropriate option depends on your local regulations and guest preferences
How taxes are displayed in the booking summary
Accurate tax setup helps you comply with regulations and provides transparency for your guests.
Percentage taxes
Displayed based on Display the room rates inclusive of taxes and fees setting
If disabled, shown separately in Percentage taxes total and excluded from the total
If enabled, shown in Percentage taxes included and included in the total
Fixed amount taxes
Shown in the "Fixed amount taxes" field and excluded from the total