Important to know:
Go to Setup > Property & Room Settings > Property Details
Give guests a seamless booking experience with your well-prepared Little Hotelier setup.
General
General: Name and address details
Contact Details: Phone numbers, Property Home Page, Social Media
Description: Property description
Property Start Rating: Star rated, Number of Stars
Occupancy Age Settings: max child/infant ages
Inventory Settings: Minimum room rate
Front Desk Options: Weekend starts, Allow Decimals
Notification Settings: Booking Confirmation Emails, Enquiry Email, Availability Alert Email, Enable GDPR consent
Taxes: Tax number
Policies
Provide clear and easy to find policies for your guests. These policies will be displayed on your booking engine and confirmation pages and emails. Your policies will also be shared with channels that have content sync such as Airbnb.
Terms and Conditions: outline rules and restrictions and must be accepted by the guest during the booking process
Payment Policy: specifies accepted payment methods and surcharges
Cancellation Policy: set clear cancellation terms (e.g., free cancellation, non-refundable, partially refundable or one-night penalty)
Location Instructions: detailed location instructions such as transport, airport directions, and nearby sights
Allowable Arrival Times: let guests choose their arrival window. Outside those times, guests will see ‘For arrivals outside the available times, please contact the property’.
Notes:
Channel Manager users: should select a continuous period (e.g., 8 AM to 11 PM). Midnight counts as a new day, choose hours within the same day.
Connected to Airbnb: select times between 8 AM and midnight, with a minimum window of 3 hours (e.g., 1-4 PM).
Features
Showcase your property's unique offerings by selecting the relevant features, search by keyword or select features and Save.
Photos
Add inviting photos of common areas like the pool, gym, hallways, and stunning views, not just bedrooms. These will be displayed on your booking engine.
Add a new property photo
Upload up to 25 JPG, GIF, or PNG photos under 25 MB.
Go to Setup > Property & Room Settings > Property Details > Photos
Click Choose file
Select an image from your computer and click Open
Then Upload to save your photo
To reorder photos
Go to Setup > Property & Room Settings > Property Details > Photos
Drag and drop to reorder. Changes are automatically saved.
Delete a Property photo
Deleting is permanent.
Go to Setup > Property & Room Settings > Property Details > Photos
Click on the red ‘x’ on the bottom right of each photo to delete