Mark an invoice as final
If your property is in Spain with VeriFactu enabled, invoices are finalised by submitting them to AEAT (the Spanish Tax Administration Agency) rather than using the standard Mark as final button. A successful submission confirms the invoice is compliant and marks it as finalised.
Note: You must use the desktop version of Little Hotelier to finalise invoices.
To mark an invoice as final:
Go to My Apps > Front Desk > Calendar or Reservations and click on the reservation.
Click the Invoices tab.
If no invoice exists, click Generate invoice.
Click Submit to AEAT.
The invoice is submitted for clearance. Once clearance is successful, the invoice status updates to Finalised.
Once an invoice is finalised:
Invoice data is included in your Little Hotelier accounting exports.
You cannot use the Print, E-mail, Refund, or Process payment options on desktop or the mobile app.
Cancel a finalised invoice and generate a new one
If a reservation is updated after an invoice has been finalised, you will need to cancel the existing invoice and generate a new one.
To cancel a finalised invoice:
Go to the Invoices tab in the reservation.
Click Cancel invoice.
Enter an invoice rectification note describing the changes, then click Rectify invoice.
The cancelled invoice moves to the Older invoices section with a status of Cancelled.
To generate a new invoice:
Click Generate invoice.
Click Submit to AEAT.
Once clearance is successful, the new invoice is finalised and included in future accounting exports.
Note: Data from previously finalised invoices will still appear in your accounting exports. To avoid double-counting revenue, make an adjustment in your accounting software to offset the initial reservation revenue.
Frequently asked questions
What is VeriFactu?
VeriFactu is a Spanish tax compliance requirement. Properties with VeriFactu enabled must submit invoices to AEAT for clearance before they can be finalised. Little Hotelier handles this submission for you.
What happens if the AEAT submission fails?
If clearance is unsuccessful, the invoice will not be finalised. Check that your invoice details are correct and try submitting again. If the issue continues, contact support.
Can I still rectify an invoice?
Yes. The existing rectify flow applies if your property is in Spain with VeriFactu enabled. See See Rectify an invoice (Spain) for full details.