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Billing: View and manage invoices
Billing: View and manage invoices

How to access, download and export your Little Hotelier invoices.

Updated over 4 months ago

Important to know:

  • To go to Billing, click on your Property Name in the top right hand corner and select Billing from the drop down list

  • Only billing users can access self-service Billing

Invoices

Accessing your invoices

  1. Click on your Property Name in the top right hand corner and select Billing from the drop down list

  2. Click on Invoices

  3. Use the filters to narrow your search results:
    Account: select a billing account
    Date Range: specify a date range for invoices

    Invoice Number: enter an invoice number for quick retrieval (recommended)

  4. Click Search to apply the filters

Download and export invoices

  • Download individual invoices: click the download button next to an invoice to save it as a PDF

  • Export all invoices within the search results: click Export as CSV to download a spreadsheet containing your filtered invoice data. This exports the table data, not individual invoices.


Payments

View and export payment history

  1. Click on your Property Name in the top right hand corner and select Billing from the drop down list

  2. Click on Invoices

  3. Under the filters, click Payments

  4. Use the filters to narrow your search results:
    Account: select a billing account
    Date Range: specify a date range for payments

    Payment Number: search by payment number (found in your confirmation email)

  5. Click Export as CSV to download a spreadsheet with your filtered payment data


Adjustments

Understanding adjustments

Adjustments are separate charges or deductions that modify the total payable amount on a billing account. Adjustments are made separately from your regular invoice payments and are often made for additional fees or discounts.

View adjustment history

  1. Click on your Property Name in the top right hand corner and select Billing from the drop down list

  2. Click on Invoices

  3. Under the filters, click Adjustments

  4. Use the filters to narrow your search results:
    Account: select a billing account

    Date Range: specify a date range for adjustments

  5. Click the download button next to an adjustment to download a PDF

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