Skip to main content
All CollectionsSelf-service billing
Billing: Manage Billing users
Billing: Manage Billing users

Manage billing users and assign the primary billing user at your property.

Updated over 7 months ago

Important to know:

  • To go to Billing, click on your Property Name in the top right hand corner and select Billing from the drop down list

  • Only billing users can access self-service billing.

Overview

Billing users are people with access to your Little Hotelier Billing portal. They can:

  • View and pay invoices

  • Set up automatic payments

  • Update payment details

  • Download invoices and adjustments

  • Manage other billing users (create, assign roles)

Notes:

  • All billing users receive copies of invoices via email

  • There can be multiple billing users, but only one primary billing user

  • The primary user receives payment receipts

Adding a billing user

There are two ways to add a billing user:

  1. Use an existing Little Hotelier user: choose a user with General or Admin permissions

  2. Create a new billing user: this user will only have access to the Billing portal

How to add a billing user

  1. Click on your Property Name in the top right hand corner and select Billing from the drop down list

  2. Click on Billing users > Add billing user

  3. Choose Existing or New​

  4. Select a user (Existing) or enter details (New)

  5. Click Add (the user will receive an email notification)

Assigning a primary billing user

  1. Click on your Property Name in the top right hand corner and select Billing from the drop down list

  2. Click on Billing users

  3. Find the billing user and click edit (pencil icon)

  4. Select Assign role of primary billing user from the Actions drop down list​

  5. Confirm by clicking Assign

Deleting a billing user

Note:

  • You cannot delete the primary billing user without assigning the role to another user first.

  1. Click on your Property Name in the top right hand corner and select Billing from the drop down list

  2. Click on Billing users

  3. Find the user you want to delete and click edit (pencil icon)

  4. Select Remove from the Actions drop down list

  5. Confirm by clicking Remove

Did this answer your question?