Little Hotelier offers customers who are considering cancelling their subscription the option to request a Change of Ownership.
If you have recently sold your property or will not be directly managing your account, the Change of Ownership option gives you the ability to transfer your account to a new owner, without the need to cancel.
How to request a change of ownership
Requests can only be made by the Primary billing user or Billing users. To manage billing users, click on your Property Name > select Billing > click the Billing users tab.
To request a change of ownership for your Little Hotelier account:
Click on your Property Name in the top right hand corner and select Billing from the drop down list.
You will be redirected to the self-service Billing portal, select Accounts
Click Manage account.
This opens the account request form, click Continue and select Change the ownership of my account.
Complete the required fields in the form.
Notes:
If you are a Little Hotelier Basics customer and signed up online, your request will be actioned as soon as possible and you will receive an email confirming that your request has been processed.
If you are not a Little Hotelier Basics customer and set up with the help of our team, you will be contacted to confirm your details and gather any additional information.