Before you begin
You must use the desktop version of Little Hotelier to rectify invoices
Mobile app functionality is not available for this feature
Overview
A rectified invoice is an updated version of an existing invoice, used to reflect changes made to a reservation. It keeps records accurate and ensures guests always have an up-to-date invoice.
In Spanish jurisdictions, properties are legally required to issue a rectified invoice whenever specific reservation details change. If the reservation changes again, a further rectified invoice must be issued and so on for any subsequent changes.
Example: A guest books a two-night stay, pays, and receives an invoice. The next day, they call to extend to three nights and add breakfast. Once the additional payment is taken, a rectified invoice must be issued reflecting the updated details.
Details that require rectification
Under Spanish law, a rectified invoice must be issued whenever specific reservation or billing details change after an invoice has been created.
Little Hotelier will prompt you to rectify an invoice when any of the following change:
Reservation dates
Number of rooms and extras booked
Price of rooms and extras
Descriptions of rooms and extras
Guest name
Guest address
Taxes applied to the booking
Requires manual rectification
For the following changes, you won't be prompted but Spanish law still requires you to rectify the invoice:
Legal name of your company or customer
Address of your company or customer
VAT number of your company or customer
💡 Note: VAT (Value-added tax) is a tax applied to goods and services in some jurisdictions.
How to rectify an invoice
Invoice rectification is only available on the desktop version of Little Hotelier, not the mobile app.
When a reservation change triggers a rectification, Little Hotelier will prompt you.
Go to My Apps > Front Desk > Calendar or Reservations page and click on the reservation
Then click on the Invoices tab
If a rectification is required, a prompt will appear. Click Cancel invoice
In the prompt, click Rectify invoice
Enter an Invoice rectification note describing the changes made, then click Rectify invoice.
Once the Invoice has been rectified it will move to the Older Invoices section with a status of Cancelled.
Email or print a rectified invoice
After rectifying the invoice, you can email or print it by clicking View/print next to the cancelled invoice.
Frequently asked questions
Is Little Hotelier compliant with Spanish laws about invoice numbering?
Yes. Invoices and rectified invoices are numbered in compliance with Spanish laws. These laws require that invoices:
Are numbered using a specific format.
Have no missing numbers in the sequence.
Use a prefix on rectified invoice numbers to indicate the invoice has been rectified.
Little Hotelier uses the "R-" prefix for rectified invoices.
Here are examples of the correct format for an invoice and a rectified invoice:
Invoice: 2022-01-property-001
Rectified invoice: R-2022-01-property-001
What happens if the same reservation is rectified more than once?
Each rectification generates a new incremental number. For example, if a reservation is rectified three times, the rectified invoices will be numbered R-1, R-2, and R-3. This makes it easier to distinguish between multiple rectifications on the same original invoice.
This applies to new invoices only. Existing invoices will not be renumbered.
Is Little Hotelier compliant with Spanish laws regarding the format of rectified invoices?
In compliance with Spanish laws, all rectified invoices that are generated will have a format that contains, from top to bottom:
The title, “Rectified invoice”
Rectified invoice number
Date and time that the rectified invoice was created
Original invoice number
Date and time that the original invoice was created
A ‘Rectification note’
What do I need to include in a rectification note?
In the rectification note, you need to list all changes that have been made to the reservation.
Example: “Increased length of stay from two nights to three nights. Upgraded to a King Suite. Removed payment surcharge.”