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How to set same day cut-off time for Direct booking

Control when guests can make same-day reservations on your direct booking engine.

💡 Note for channels (OTAs):

  • Same-day cut-off time must be set in each channel's extranet. The cut-off time for your connected channels cannot be set in Little Hotelier. Check directly with each channel

  • Release period is set in Little Hotelier (Front Desk > Setup > Property & Room Settings > Rooms & Rates) and sent to your connected channels as a stop sell, for channels that support receiving stop sells

About same day cut-off time for direct booking rates

If you don't want to accept last-minute reservations for your direct rates, you have two options:

  1. Block same day bookings: Set a release period of at least 1 day in the rate plan (Rooms and rates > Rate Plans). This prevents same day bookings by requiring guests to book a certain number of days in advance

  2. Accept same day bookings but with a time limit: Leave the release period blank and instead, manage your same-day bookings cut-off time for the direct booking rate. This allows same day bookings but only until a specific time (for example guests can book up until 2:00 PM on check-in day)

Set same day cut-off time for Direct booking

To set a same day cut-off time for your direct booking rate:

  1. Go to My Apps > Direct Booking > Setup > Rooms and rates.

  2. Find the direct rate and edit

  3. Find Same day cut-off time

  4. Click to display the drop-down menu and select either "None" or a specific cut-off time.

  5. Select your preferred cut-off time (for example 2:00 PM).

Note:

  • The cut-off time is based on your property's timezone setting

  • For channels (OTAs), set the same day booking cut-off time in each channel's extranet directly

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