Default extranet language
Set the default language you want to view your Direct Booking extranet in (not what guests will see):
Go to My apps > Direct Booking > Setup
Click on the Property tile
Select the Languages tab
Under Default Extranet Language, select a language from the drop-down list
Click Save
What language will guests see when they visit your booking engine?
Your booking engine will automatically detect a guest's browser language and display the site in that language by default. If the browser language hasn't been added and published in your translations settings, the booking engine will fall back to your property's default language.
Guests can also select their preferred language using the language switcher on your booking engine. They'll receive their booking confirmation email in the chosen language, so make sure translations are available.
How to set the default language for your booking engine
To set the default language for your booking engine:
Go to My apps > Direct Booking > Setup
Click on the Property tile
Select the Languages tab
Under Default Booking Engine Language, select a language from the drop-down list
Click Save
Available translations
Enable translations for generic items such as buttons, calendar navigation and property features in your booking engine.
To set up available translations:
Go to My apps > Direct Booking > Setup
Click on the Property tile
Select the Languages tab
Select the languages you want to make available in the Available translations section
Click Save
Guests will now be able to select from a list of languages in the top right corner of the booking page.
Add custom translations
To provide a more user-friendly booking experience for international guests, add your own translations for your property description, room descriptions and policies. Before adding translations, make sure you have set up your default booking engine language and available translations.
To add custom translations:
Go to My apps > Direct Booking > Setup
Navigate to the following places:
Property > General
Property > Policies
Rooms & Rates > click Edit on a room type
Extras
CancellationsClick Choose language in the top right hand corner
Enter your translated text and click Save
Repeat steps 3-5 for each section you want to translate
Translated text will appear in your booking engine when guests select their preferred language.
