Setting up and managing your pre, during, and post-stay messages.
10 articles
Segmentation settings for scheduled messagesLearn how to send scheduled messages to specific guest segments.
Improving your email performanceBest practice advice to ensure you get the best possible performance with your emails
Test your scheduled messagesHow to test your scheduled messages before sending them to guests.
Customise your scheduled messagesHow to customise scheduled messages — including the format and how to use guest reservation data.
Set up scheduled messagesThis article covers which scheduled messages you can send to your guests, and how to set them up.
Reservation update messagesHow to set up a scheduled message to be sent when a reservation is modified.
Sending rules for scheduled messagesSet up sending rules for scheduled messages to determine when your scheduled messages will be sent, and to which guests.
Global exclusionsPreventing certain people or email domains from receiving your Guest Engagement emails
Practical examples of Announcement emailsLearn the many different ways you can utilise announcement emails at your property!
Using AnnouncementsSend a one-time email to a group of guests that you select