Scheduled messages
Setting up and managing your pre, during, and post-stay messages.
10 articles
- Segmentation settings for scheduled messagesLearn how to send scheduled messages to specific guest segments.
- Improve your Guest Engagement email performanceHow to optimise your Guest Engagement emails to achieve better open rates and engagement from your guests.
- Customise your scheduled messagesHow to customise scheduled messages — including the format and how to use guest reservation data.
- Set up scheduled messagesThis article covers which scheduled messages you can send to your guests, and how to set them up.
- Reservation confirmation and update messages in Guest EngagementHow to set up scheduled messages in Guest Engagement to be sent when a reservation is modified.
- Sending rules for scheduled messagesSet up sending rules for scheduled messages to determine when your scheduled messages will be sent, and to which guests.
- Set up global exclusions for guest engagement emailsControl who receives your Guest Engagement emails by blocking specific addresses and domains.
- Use announcement messagesLearn how to use announcement messages to communicate important information to your guests.
- Send an announcement to guestsSend a one-time message to selected guests in Guest Engagement.
- Set up and send SMS (text messages)Sending text messages to guests in Guest Engagement.