Skip to main content
All CollectionsDirect Booking Booking EngineSetup
Activate a third-party payment gateway
Activate a third-party payment gateway
Updated over 9 months ago

Description: Activate a payment gateway to process deposit payments for Direct Booking reservations.

Important to know:

  • To set up a payment gateway, go to My apps > Direct Booking > Setup > Property > Payment

Overview

Our official payment processing solution is Little Hotelier Payments. However, if it's not available in your country, you can connect one of the compatible third-party gateways listed below through Direct Booking to take deposit payments for your reservations.

Payment gateways available:

  • AsiaPay

  • PayPal

  • Paystack

Connect Your payment gateway

  • Get started by creating an account with your chosen provider

  • Have your account credentials ready to connect with Direct Booking

Set Up deposits

  • To enable payment processing, set deposit amounts for each Room Rate


Activate a payment gateway

To activate a payment gateway (you must be an Admin user):

  1. Go to My apps > Direct Booking > Setup > Property > Payments

  2. Click Activate now

  3. Enter your account credentials to connect the payment gateway

  4. Click on Save gateway


AsiaPay

AsiaPay offers three payment gateways:

  • PayDollar — available in Hong Kong, China, India, Indonesia, Macau, Singapore, Taiwan, and Vietnam

  • PesoPay — available in the Philippines

  • SiamPay — available in Thailand

To link your AsiaPay account to Direct Booking, Enter the following details from your AsiaPay extranet:

  • Merchant ID

  • Secure Hash Code

  • Merchant API login ID — not the same as the login ID to access AsiaPay.

  • Merchant API password — not the same as the password to access AsiaPay.

To complete AsiaPay integration, please contact AsiaPay Support to update your merchant account's data feed URL to:https://quokka-apac.siteminder.systems/payments-api/api/datafeed/asia-pay

Payment methods

By integrating AsiaPay, your booking engine will accept the following payment methods:

  • Credit cards

  • ewallets: AliPay, WeChat Pay, and LinePay

  • Over-the-counter payments with SiamPay and PesoPay (available for specific regions only)

Over-the-counter (OTC) transactions

Guests can now make a reservation through your booking engine and pay in person within 24 hours at locations like 7/11 or a Mini Mart. Here's what you need to know:

  • Enable OTC in AsiaPay: To offer this option at checkout, simply activate it in your AsiaPay extranet.

  • During the 24-hour window, reservations will show as Pending and won't reduce your inventory. This helps avoid overbooking, especially for rooms with limited availability. Once payment is received, the booking automatically becomes Active and inventory is adjusted.

  • Monitor pending reservations: Keep an eye on pending OTC bookings and consider implementing a confirmation notification system for guests.

  • Inform guests about the 24-hour payment window and encourage them to complete payment promptly.


PayPal

PayPal gives guests the choice to pay with PayPal, PayPal Credit, credit cards, debit cards, and other local payment options.

Before setting up Paypal as your payment gateway, register for a PayPal Business account


Paystack

Paystack accepts a range of payment options, and is available in South Africa, Kenya, Nigeria, and Ghana.

Payment options available now:

  • Credit cards

  • Debit cards

Payment options available in the future:

  • Bank account

  • Bank transfer

  • Unstructured Supplementary Service Data (USSD)

  • Apple Pay

  • Visa QR

  • Mobile money

Once you have activated Paystack as your payment gateway, configure the webhook on your Paystack dashboard:

If you require any assistance, please contact Paystack directly.

Did this answer your question?