Description: Activate a payment gateway to process deposit payments for Direct Booking reservations.
Important to know:
To set up a payment gateway, go to My apps > Direct Booking > Setup > Property > Payment
Overview
Our official payment processing solution is Little Hotelier Payments. However, if it's not available in your country, you can connect one of the compatible third-party gateways listed below through Direct Booking to take deposit payments for your reservations.
Payment gateways available:
AsiaPay
PayPal
Paystack
Connect Your payment gateway
Get started by creating an account with your chosen provider
Have your account credentials ready to connect with Direct Booking
Set Up deposits
To enable payment processing, set deposit amounts for each Room Rate
Activate a payment gateway
To activate a payment gateway (you must be an Admin user):
Go to My apps > Direct Booking > Setup > Property > Payments
Click Activate now
Enter your account credentials to connect the payment gateway
Click on Save gateway
AsiaPay
AsiaPay offers three payment gateways:
PayDollar — available in Hong Kong, China, India, Indonesia, Macau, Singapore, Taiwan, and Vietnam
PesoPay — available in the Philippines
SiamPay — available in Thailand
To link your AsiaPay account to Direct Booking, Enter the following details from your AsiaPay extranet:
Merchant ID
Secure Hash Code
Merchant API login ID — not the same as the login ID to access AsiaPay.
Merchant API password — not the same as the password to access AsiaPay.
To complete AsiaPay integration, please contact AsiaPay Support to update your merchant account's data feed URL to:https://quokka-apac.siteminder.systems/payments-api/api/datafeed/asia-pay
Payment methods
By integrating AsiaPay, your booking engine will accept the following payment methods:
Credit cards
ewallets: AliPay, WeChat Pay, and LinePay
Over-the-counter payments with SiamPay and PesoPay (available for specific regions only)
Over-the-counter (OTC) transactions
Guests can now make a reservation through your booking engine and pay in person within 24 hours at locations like 7/11 or a Mini Mart. Here's what you need to know:
Enable OTC in AsiaPay: To offer this option at checkout, simply activate it in your AsiaPay extranet.
During the 24-hour window, reservations will show as Pending and won't reduce your inventory. This helps avoid overbooking, especially for rooms with limited availability. Once payment is received, the booking automatically becomes Active and inventory is adjusted.
Monitor pending reservations: Keep an eye on pending OTC bookings and consider implementing a confirmation notification system for guests.
Inform guests about the 24-hour payment window and encourage them to complete payment promptly.
PayPal
PayPal gives guests the choice to pay with PayPal, PayPal Credit, credit cards, debit cards, and other local payment options.
Before setting up Paypal as your payment gateway, register for a PayPal Business account
Paystack
Paystack accepts a range of payment options, and is available in South Africa, Kenya, Nigeria, and Ghana.
Payment options available now:
Credit cards
Debit cards
Payment options available in the future:
Bank account
Bank transfer
Unstructured Supplementary Service Data (USSD)
Apple Pay
Visa QR
Mobile money
Once you have activated Paystack as your payment gateway, configure the webhook on your Paystack dashboard:
Navigate to Settings > API Keys & Webhooks.
Update the webhook URL based on your Booking Engine URL:
If you require any assistance, please contact Paystack directly.