To customise Direct Booking settings, go to My apps > Direct Booking > Setup > Booking Engine Settings
Room Types
Select the order in which your room types appear on the guest facing booking engine.
Go to My apps > Direct Booking > Setup > Booking Engine Settings > Room Types
Select from:
Show cheapest rooms first: shows by default
Customise room order: drag and drop to reorder rooms
Room Rates
Make finding the perfect room rate easy for guests by group and sorting your room rates.
Go to My apps > Direct Booking > Setup > Booking Engine Settings > Room Rates
Click Create and name your group
Drag and drop to reorder group room rates
Customisation
To customise your booking engine, go to My apps > Direct Booking > Setup > Booking Engine Settings > Customisation, edit the settings, then click Save. All of the sections below are on this one page.
Availability Display
To change how availability appears to guests:
Go to Setup > Booking Engine Settings > Customisation.
Scroll to Availability Display.
Edit the settings below.
Click Save.
Settings:
Hide unavailable rooms: hide room types with no availability. When a room type is unavailable, the calendar helps guests find alternate dates.
Unavailable room word: the word shown in the booking grid when there is no availability. Choose Sold out or Enquire.
Alert guests when inventory is _ rooms or less: set an alert at your chosen number of rooms remaining to let guests know availability is limited.
Alert guests when release period is _ days or more: set a release period to trigger an Early Bird Special alert on eligible rates.
Hide public rates when a Promo Code is applied: show only applicable rates when a promo code is used.
Booking Settings
To change your booking settings:
Go to Setup > Booking Engine Settings > Customisation.
Scroll to Booking Settings.
Select or clear Allow guests to add additional rooms to control whether guests can search for and book more than one room.
Click Save.
Enquiry Settings
Guests can send enquiries directly through your booking engine. To set this up:
Go to Setup > Booking Engine Settings > Customisation.
Scroll to Enquiry Settings.
Enter Enquiry text to display above the enquiry form.
Select Enquiry Only to disable online bookings so guests send an e-mail to make a reservation.
Click Save.
Theme
To customise the look and feel of your booking engine:
Go to Setup > Booking Engine Settings > Customisation.
Scroll to Theme.
Use the colour picker to set your Primary Colour, used for buttons and other key page elements.
Click Save.
Direct Booking URL
To find your guest-facing booking engine URL:
Go to Setup > Booking Engine Settings > Customisation.
Scroll to Direct Booking URL.
Copy the URL and link it to your website.
Collect guest phone number, address and other details
Guests only need to provide their name and e-mail to start. You can require extra details, like phone number and address, when they confirm a booking. These options are in the Guest details settings on the Customisation page.
To require guests to provide their phone number and address:
Go to Setup > Booking Engine Settings > Customisation.
Scroll to the Guest details settings.
Select Require guest phone number to make a phone number mandatory.
Select Require guest address to make an address mandatory.
Click Save.
In the same Guest details settings you can also:
Select Collect referral information? to learn how guests found your property.
Select Include an optional custom field to capture extra information, for example “Do you have any allergies?” or “Special requests”. You cannot capture credit card information in this field.
Configure occupancy selection on booking engine
Once configured, maximum room occupancy values are shown when a guest searches for a stay. To set this up:
Go to Setup > Booking Engine Settings > Customisation.
Scroll to Configure occupancy selection on booking engine.
Set the Maximum Adults, Children and Infants values. Each is set to 10 by default.
To include infants in room occupancy, select Maximum room occupancy includes adults, children and infants.
Click Save.
Images
Banner
Entice guests with a visually appealing banner showcasing your property's charm that will be displayed at the top of your booking engine.
Specs: JPG, GIF, or PNG. Desktop - 600x2560 pixels. Max 3 Mb.
Go to My apps > Direct Booking > Setup > Property > Images
Click Choose File under Desktop banner image and select your image
Click Upload
Property Images
Add inviting photos of common areas like the pool, gym, hallways, and stunning views, not just bedrooms.
Specs: JPG, GIF, or PNG. 800x600 pixels. Max 3 Mb.
Go to My apps > Direct Booking > Setup > Property > Images
Click Choose File under Property Images and select your images
Click Upload